General Terms and Conditions

Validity towards entrepreneurs and definitions of terms

The following General Terms and Conditions apply to all offers, purchase contracts, deliveries and services based on orders placed by our customers via our online shop They shall also apply to all future deliveries, services or offers to the customer, even if they are not separately agreed again. Terms and conditions of the customer or third parties shall not apply, even if the seller does not separately object to their validity in individual cases.

The offer of our online shop is aimed at entrepreneurs, not at consumers. For the purposes of these General Terms and Conditions, an entrepreneur is a natural or legal person, a partnership with legal capacity, which at the time of conclusion of the contract acts in the exercise of its commercial or independent professional activity, a legal person under public law or a special fund under public law.

Conclusion of a contract, storage of the contract text

In the event of a contract being concluded, the contract shall be concluded with

PL BioScience GmbH

Technology Centre Aachen
Dennewartstr. 25-27
52068 Aachen, Germany
Register court: Local court Aachen
Register number: HRB 19554

is made.

The presentation of the goods in our online shop does not represent a legally binding offer on our part, but is only a non-binding invitation to the consumer to order goods. With the order of the desired commodity the consumer delivers a binding offer for him on conclusion of a sales contract.

Oral promises made by the seller prior to the conclusion of a purchase contract are legally non-binding and oral agreements of the parties to the contract are replaced by the written contract unless it is expressly stated in each case that they continue to be binding.

Information provided by the Seller regarding the goods or services (e. g. weights, dimensions, utility values, properties and technical data) and our representations of the same (e. g. drawings and illustrations) are only approximate unless the usability for the contractually intended purpose requires exact conformity. They are not guaranteed characteristics, but descriptions or markings of the goods or services. Deviations customary in the trade and deviations, which occur due to legal regulations or represent technical improvements, are permissible provided that they do not impair the usability for the contractually intended purpose.

The offer will be accepted by sending an order confirmation within one week, unless the buyer objects to the order confirmation.

The following regulations apply to the receipt of an order in our Internet shop: The consumer submits a binding contract offer by successfully completing the order procedure provided for in our Internet shop.

The order takes place in the following steps:

– Selection of the desired goods

– Confirm by clicking on the corresponding button.

– Check and confirm the information in the shopping cart

– Entry of invoice and delivery data as well as optional registration

– Binding dispatch of the order by clicking the appropriate button

We confirm the receipt of the order immediately by an automatically generated e-mail (confirmation of receipt). This does not yet constitute acceptance of the offer. The acceptance of the offer takes place by sending an order confirmation. The contract is concluded upon receipt of the order confirmation by the purchaser, unless the purchaser objects to the order confirmation. You can view your past orders in your customer account, if you have created one.

Prices, shipping costs, payment, due date

Our prices are quoted in Euro plus statutory value added tax, shipping costs and, in the case of export deliveries, customs duties as well as fees and other public charges.

Our invoices are due for payment without any deduction after the goods have been sent and the invoice has been received by the customer.

If payment in advance has been agreed, he undertakes to pay the purchase price immediately after conclusion of the contract.


Deadlines and dates for the delivery of goods and services promised by us are always only approximate.

The period for delivery in the case of payment in advance begins on the day after receipt of the full purchase price including VAT and shipping costs. If the deadline falls on a Saturday, Sunday or public holiday at the place of delivery, the deadline shall end on the next working day.

The period for delivery in the case of payment on account shall commence on the day on which the purchase contract is concluded.

The day on which we hand over the goods to the shipping company is decisive for compliance with the shipping date.

If we are prevented from fulfilling our obligations due to unforeseen circumstances (e. g. operational disruptions, lack of raw materials, transport difficulties, etc.), regardless of whether they have occurred at our premises, those of our suppliers or those of the shipping company, the delivery period shall be extended. If delivery becomes impossible due to the aforementioned events, we shall be released from our obligation to deliver.

Shipping, insurance and transfer of risk

Unless otherwise agreed, we shall determine the appropriate mode of dispatch, packaging and transport company at our discretion.

We are not responsible for delays caused by the carrier. A shipping time stated by us is therefore non-binding.

The risk of accidental loss and accidental deterioration of the goods sold shall not pass to the Buyer until the goods are handed over to the Buyer, even in the case of sale by delivery to destination.

Retention of title

We retain title to the goods until the purchase price has been paid in full (including value added tax and shipping costs).

We reserve the ownership or copyright of all offers and cost estimates as well as data sheets, drawings, illustrations, calculations, brochures and other documents and aids made available to the customer. The customer may not make these objects accessible to third parties, disclose them, use them himself or through third parties or reproduce them without the express consent of the seller.


The customer must immediately check whether the quality and quantity of the goods correspond to the contractual agreements and are suitable for the intended purpose. Defects which can be detected during the proper inspection of the goods and deliveries of goods other than those ordered must be reported within 3 days of receipt of the goods. Minor deviations of the goods or designs from the specifications in our catalogue may occur and shall not be deemed defects.


Our products are intended exclusively for in-vitro use and are not suitable for diagnostic or therapeutic applications on animals or humans. We shall not be liable for damages, which are typically not to be expected if the goods are used properly.

Information on purity, properties and application possibilities are provided with the greatest possible care. For this as for the intended use we cannot assume any liability, this is the sole responsibility of the buyer.

Insofar as we provide technical support or act in an advisory capacity and this information or advice is not part of the contractually agreed scope of services, this shall be done to the exclusion of any liability.


Our Technical Support Team is available at:

Phone: +49 241 95719-100
Telefax: +49 241 / 95719-109

Applicable law and place of jurisdiction

The place of jurisdiction for any disputes arising from the business relationship between PL BioScience and the customer shall be the registered office of our company.

The relations between PL BioScience and the customer are subject exclusively to the law of the Federal Republic of Germany.


Status of the General Terms and Conditions: October 2018

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Any questions?

Please contact us:

+49 (0) 241 95719-100